About Us

Established in 2018, Joypad Lad is an online retro video game store that puts customer service and the quality of our products first while also remaining affordable. We started selling games on eBay, OfferUp, Mercari and Facebook and have received hundreds of 5-star ratings from our customers.

Reliability and Functionality

All of our products are 100% genuine. While we do sell 3rd-party accessories, we do not sell reproduction cartridges or knock-off controllers like those that are low quality but made to look official.

Cartridge games are fully cleaned and disc based games are resurfaced using our ECO AutoSmart disc resurfacing machine before being tested and added to inventory. We also clean the outside of cartridges and disc cases, removing all stickers and markings when possible.

Controllers are detail cleaned inside and out while systems are surface cleaned unless a deep cleaning is required.

Affordability

Our prices are competitive with other retro gaming websites and we frequently run specials and sales. We provide a custom DVD case for all disc only games free of charge.

Shipping & Returns

All purchased of used or new products are backed by our 30-day return policy. If an item that you receive does not work properly or arrives damaged, you may return said item for credit, a replacement or a refund within 30-days from the original date of purchase.

Most orders ship same day or next business day. Shipping times vary based on customer location and selected shipping service.

For comments, questions or returns, please use our Contact form.